Restaurant HR infrastructure. Built for the Floor.

Docu-Coach is restaurant employee documentation software built for busy GMs, shift leads, and owners. Turn 10-second voice notes into time-stamped incident records, coaching plans, and organized personnel-file timelines—without leaving the floor.

Start documenting free Download on the App Store

One tap to record. No typing, no forms, no forgetting. Owners, MODs and Shift Leads.

Today, Friday Jun 12

Tap to record

Record incident

Record a coaching opportunity before you forget it

Positive feedback

Hell yeah! What did they do right?

Daily note

You are busy. Record a note and make it a checklist

Quick log

Late to Work ›
No Call / No Show ›
Called in Sick ›
Say it before you forget itOne tap starts recording
Transcribed automaticallyNo typing, ever
HR-ready paper trailTime-stamped & searchable

Trusted by operators at

UpHospitality PartnersHarbor & Hearth HospitalityMeridian Dining GroupCopper Creek RestaurantsAtlas Table CollectiveSummit Kitchen PartnersWillow Street EateriesNorthline Food & BeverageEmber Coast HospitalityPrairie Plate HoldingsBlue Lantern Dining Co.
Travis Avery, founder of Docu-Coach

Built by a GM who needed it on a Friday night.

I built Docu-Coach because the tool I needed didn't exist: a fast, frictionless way to document coaching opportunities in the moment, follow up with intention, and run 1:1s grounded in specifics instead of gut feelings.

"Docu-Coach transformed how I run the floor. It made me a more deliberate coach, helped my team level up, and drove real revenue results — all from a 10-second voice note in the middle of service."

Travis Avery · Founder & General Manager · Made with ❤️ in
Nashville, TN for the fastest growing hospitality city in the US

Inside Docu-Coach

Your hospitality pain points are the product roadmap!

01 · Capture in the moment

Built for the ten seconds a manager actually has.

Docu-Coach starts where hospitality documentation usually breaks: in the rush, before details fade and before the manager gets pulled somewhere else.

  • One-tap voice capture from the phone, built for the floor.
  • Unassigned captures keep audio safe when the manager cannot stop to pick a person.
  • Positive coaching, conduct notes, and follow-ups all live in the same habit.

If it takes more than ten seconds, it will not happen. So it takes ten seconds.

02 · One home for everything

One record. No matter who wrote it, where, or how.

Every capture lands in the same employee record the moment it's made. Nothing lives in a manager's pocket, a group text, or a notebook in the office.

  • Voice notes are transcribed and filed to the employee automatically.
  • Search any name and see their full history across managers and locations.
  • When a manager leaves, everything they documented stays.

The record follows the employee, not the manager, the phone, or the notebook.

03 · One standard everywhere

Every manager sounds like your best manager.

Managers talk the way they talk. Docu-Coach turns whatever they say into neutral, structured, professional documentation.

  • AI polish converts raw voice notes into consistent, defensible records.
  • Shared categories mean the same issue is named the same way everywhere.
  • Fair, uniform documentation protects employees and the business alike.

Consistency is not a training memo. It is the default output.

04 · Early visibility

HR sees the pattern while it's still small.

Because documentation happens in the moment, patterns surface in days, not after the resignation letter, lawyer's letter, or one-star review.

  • Incident heatmaps show which employees, shifts, and locations are heating up.
  • Repeat-occurrence alerts flag patterns before they become expensive.
  • HR reviews the same record managers wrote, no telephone game.

Small patterns are cheap to fix. Big ones write reviews and hire lawyers.

05 · Ready when it matters

The timeline is already built when you need it.

Termination, dispute, unemployment claim: when it matters, the complete chronological record already exists.

  • Every entry is timestamped at capture, not backdated from memory.
  • The case builder assembles incidents, coaching, and follow-ups into one document.
  • Export a clean, professional record in one click.

You never have to build the file. You just open it.

Operator proof

Restaurant owners like you, see the value.

Sean Lyons

Travis has built something very clever and useful. Our GMs use Docu-Coach every day now and the name has already become a verb inside our hospitality group. Did you Docu-Coach it?

Sean Lyons Managing Partner- UpHospitality Partners LLC
For owners & area directors

See the month at a glance — across every location.

Incident KPIs, a color-coded calendar, and who has documentation on file. Filter by store, so you spot the location brewing an HR problem before someone quits — or calls an attorney.

Docu-Coach management dashboard showing incident KPIs, high-severity alerts, and a color-coded incident calendar

24

Incidents this month

+3 vs last month

2

High severity alerts

Routed to DM review

18/42

Team documented

Coaching-first

5

Locations rolled up

One dashboard

The math you're up against

The industry is squeezed from every side. Documentation is your last line of defense.

75–150%

Annual turnover erases institutional memory

The average restaurant loses its entire floor staff inside a year. If documentation lives in a manager's head — or a group chat — it leaves when they do.

1 claim

Can cost more than years of Docu-Coach

A termination with no coaching history on paper looks retaliatory, even when it wasn't. Plaintiffs' attorneys know restaurants rarely keep paper trails.

3 strikes

Happen before the first real conversation

The same server has three "small" issues before anyone sits down. By then it feels punitive, not developmental — and the outcome is usually an exit.

Every shift without a system is a shift where your exposure grows and your options shrink. Docu-Coach closes that gap in ten seconds — from the floor, before the moment fades.

Pricing

Starts at $50/month. Built to survive a restaurant P&L.

$50 per month includes your first 50 employees. Add $1 per employee above 50 and $25 for each additional location. Hospitality Group Pricing adds the high-touch operating layer for $100 more per month.

$50 minimum

SLIDE TO YOUR ROSTER SIZE

50 employees

LOCATIONS

1 location

Your first 50 employees and first location are covered by the $50 minimum.

Owner, general manager, shift lead, and cook covered by Docu-Coach pricing

Everyone covered. Back and Front of House

Hospitality Group Pricing

Need onboarding, handbook rules, team permissions, integrations, or custom operating support? Add the group layer for another $100/month. Talk to us →

YOUR MONTHLY PRICE

$50 / month

$50 minimum · first 50 employees + 1 location included

  • First 50 employees included; $1 each after that
  • First location included; $25 for each additional location
  • P&L-friendly for managers with local buying power
  • Voice capture & AI polish on every incident
  • HR Center, coaching tracks, PIP drafts & follow-up queues
  • Multi-location filtering, group reporting & exports
Start your 30-day free trial

CORE ACCESS · NO CHARGE UNTIL DAY 31 · CANCEL ANYTIME

Base

$50/mo min

$50 / month

For operators that need consistent floor capture, documentation, reporting, and HR workflows without a heavy platform bill.

  • First 50 employees included
  • $1 per employee above 50
  • $25 per additional location
  • HR Center, coaching tracks, PIP drafts, and follow-up queues
  • Multi-location filtering, group reporting, and exports

Hospitality Group Pricing

+$100/mo

+$100 / month

For multi-location groups that want a guided rollout, tighter admin controls, and company-specific operating support.

  • Dedicated onboarding for multi-location operators
  • Company handbook, values, and discipline guidance uploads
  • Team permissions and admin controls
  • Integration planning and custom operating support
Why owners say yes

One avoided claim can pay for years of Docu-Coach.

The price is intentionally small because the risk is not. A messy termination, unemployment fight, harassment complaint, or preventable turnover spiral can burn thousands of dollars and weeks of attention. For $50 plus usage-based location and roster add-ons, every manager gets the same recordkeeping habit before the problem becomes a legal, HR, or morale crisis.

Owner

A consistent paper trail across managers and locations, without waiting for a claim to discover what's missing.

GM

A controllable monthly expense that helps managers coach earlier, terminate cleaner, and explain decisions with confidence.

P&L

Usually less than a small weekly comp or waste variance, with a clearer payoff than another dashboard nobody opens.

Want handbook uploads, admin controls, onboarding, or integration planning? Book a call for Hospitality Group Pricing.

Nine problems. One system.

Still not convinced?

Every one of these is a real night in a real restaurant. Find yours.

No time during service

✕

Clipboards and HR portals don't work when you're running a Friday night. Notes never get written — or they're scribbled on a receipt.

✓Docu-Coach → Record hands-free on your phone. Install as a PWA on the home screen — one tap from the floor.

Inconsistent documentation

✕

One GM writes novels; another sends a Slack emoji. HR and ops can't compare locations or spot patterns.

✓Docu-Coach → AI polish turns every capture into the same structure: category, severity, and a professional summary your whole team can skim.

Raw emotion in the record

✕

Managers vent in the moment ("he's useless") — language that doesn't survive an unemployment hearing or internal review.

✓Docu-Coach → Rough audio becomes neutral, factual notes — plus optional values-alignment language tied to your handbook standards.

"I'll write it up later"

✕

Details fade within hours. Witness names, exact times, and sequence of events get lost — right when you need them most.

✓Docu-Coach → Capture in the moment. Can't pick an employee mid-rush? Save to Unassigned and route later — audio is never lost.

HR & legal exposure

✕

Terminations, harassment, safety, and theft cases live or die on documentation. Vague notes = expensive outcomes.

✓Docu-Coach → Severity mapped to conduct standards (coaching → disciplinary → immediate termination). Reference codes and audit trail per incident.

Multi-location blind spots

✕

Area directors can't see which store has rising HR issues until someone quits — or someone sues.

✓Docu-Coach → Manage multiple restaurants, filter dashboards by location, and roll up KPIs across the group.

Coaching happens too late

✕

The same server has three "small" issues before anyone sits down for a real conversation. By then it feels punitive — not developmental.

✓Docu-Coach → Heatmaps and the HR Center surface patterns early, so the first conversation happens at incident one — not strike three.

Awkward or vague 1:1s

✕

Managers wing coaching conversations — "you need to do better" — without specifics, examples, or a clear ask. Team members leave unclear.

✓Docu-Coach → AI-built 1:1 scripts with an opening, an objective, and practice dialogue — grounded in actual incidents, not vibes.

PIPs without a paper trail

✕

Formal performance plans written from memory look fabricated — and skip the coaching steps that could have fixed the issue.

✓Docu-Coach → PIP drafts pull from documented incident history, so the plan shows the coaching that came first.

Frequently asked questions

Answers before you ask.

How much does Docu-Coach cost for a restaurant?+

Docu-Coach starts at $50/month, which includes your first 50 employees and one location. Additional employees are $1 per employee per month above the first 50, and additional locations are $25/month each. Hospitality Group Pricing adds dedicated onboarding, handbook guidance uploads, team permissions, admin controls, integration planning, and custom operating support for $100 more per month. Every plan starts with a 30-day free trial with no charge until day 31.

Will Docu-Coach records hold up in an unemployment hearing or legal dispute?+

Docu-Coach is built to produce the kind of documentation HR professionals and employment attorneys ask for: contemporaneous records with timestamps, neutral factual language, severity tied to your written conduct standards, original audio on file, and a per-incident audit trail. That's a dramatically stronger position than memory or scattered notes — though no software can guarantee a legal outcome, and Docu-Coach isn't a substitute for advice from your employment counsel.

What's the best way to document employee incidents in a restaurant?+

Document in the moment, in neutral language, with specifics: who, what, when, where, and witnesses. The biggest failure point in restaurants isn't knowing this — it's having no time mid-service, so details fade before anything gets written. That's why Docu-Coach uses 10-second voice capture from the floor: you talk while the facts are fresh, and AI polish converts it into a structured, professional incident record automatically.

How long does it take to set up Docu-Coach?+

Most restaurants are capturing incidents the same day they sign up. Add your locations and roster, then have managers open Docu-Coach in any phone browser or use the iPhone app. Multi-unit groups can add Hospitality Group Pricing for dedicated onboarding, custom handbook guidance, and operating support.

Does Docu-Coach work for multi-location restaurant groups?+

Yes — it's one of the main reasons groups choose it. Multi-location filtering, group reporting, HR Center workflows, PIP drafts, follow-up queues, and exports are included. Additional locations are $25/month each. Hospitality Group Pricing adds onboarding, handbook guidance uploads, team permissions, admin controls, integrations, and custom operating support. Multi-location groups can book a group pricing call for the high-touch operating layer.

Can I try Docu-Coach before paying?+

Yes — the core plan starts with a 30-day free trial for voice capture, AI polish, employee records, HR Center workflows, group reporting, and exports. No charge until day 31, and you can cancel anytime. The best test: use it during one real Friday-night service and compare the record it produces to what you'd normally have written at midnight.

You’ve seen everything

Hello. It's the pricing page again. $50/month to start, with locations and roster growth priced like restaurant math.

You’ve seen the capture, the coaching, the protection, and the answers. The only thing left is the math — $50 includes 50 employees, extra employees are $1, extra locations are $25, and the group add-on is $100.

$50 minimum

SLIDE TO YOUR ROSTER SIZE

50 employees

LOCATIONS

1 location

Your first 50 employees and first location are covered by the $50 minimum.

Owner, general manager, shift lead, and cook covered by Docu-Coach pricing

Everyone covered. Back and Front of House

Hospitality Group Pricing

Need onboarding, handbook rules, team permissions, integrations, or custom operating support? Add the group layer for another $100/month. Talk to us →

YOUR MONTHLY PRICE

$50 / month

$50 minimum · first 50 employees + 1 location included

  • First 50 employees included; $1 each after that
  • First location included; $25 for each additional location
  • P&L-friendly for managers with local buying power
  • Voice capture & AI polish on every incident
  • HR Center, coaching tracks, PIP drafts & follow-up queues
  • Multi-location filtering, group reporting & exports
Start your 30-day free trial

CORE ACCESS · NO CHARGE UNTIL DAY 31 · CANCEL ANYTIME

Base

$50/mo min

$50 / month

For operators that need consistent floor capture, documentation, reporting, and HR workflows without a heavy platform bill.

  • First 50 employees included
  • $1 per employee above 50
  • $25 per additional location
  • HR Center, coaching tracks, PIP drafts, and follow-up queues
  • Multi-location filtering, group reporting, and exports

Hospitality Group Pricing

+$100/mo

+$100 / month

For multi-location groups that want a guided rollout, tighter admin controls, and company-specific operating support.

  • Dedicated onboarding for multi-location operators
  • Company handbook, values, and discipline guidance uploads
  • Team permissions and admin controls
  • Integration planning and custom operating support
Why owners say yes

One avoided claim can pay for years of Docu-Coach.

The price is intentionally small because the risk is not. A messy termination, unemployment fight, harassment complaint, or preventable turnover spiral can burn thousands of dollars and weeks of attention. For $50 plus usage-based location and roster add-ons, every manager gets the same recordkeeping habit before the problem becomes a legal, HR, or morale crisis.

Owner

A consistent paper trail across managers and locations, without waiting for a claim to discover what's missing.

GM

A controllable monthly expense that helps managers coach earlier, terminate cleaner, and explain decisions with confidence.

P&L

Usually less than a small weekly comp or waste variance, with a clearer payoff than another dashboard nobody opens.

Want handbook uploads, admin controls, onboarding, or integration planning? Book a call for Hospitality Group Pricing.

The next incident happens this weekend.

Be ready in ten seconds — from the floor, hands-free, while the facts are still facts. Your team gets a coach. Your restaurant gets a record.

Start your 30-day free trial

FROM $50/MO · $1 PER ADDITIONAL EMPLOYEE · CANCEL ANYTIME