Capture. Remember. Coach™
The manager memory system, by layer
Docu-Coach™ does one job: make the employee record exist in the moment it matters. This is that job, broken into the layers that make it work — capture, tracking, discipline, and the file — with a page for each.
01 · Capture
Voice Incident Capture: Document an Employee Incident in 10 Seconds
How Docu-Coach™'s voice capture works: a 10-second note from the floor becomes a structured, timestamped incident record after close, with the original audio on file.
Read the layer02 · Tracking
Employee Incident Tracking: Every Incident, One Timeline, One Standard
How Docu-Coach™ tracks employee incidents: structured record types, per-employee timelines across locations, repeat-occurrence patterns, and the follow-up queue that keeps incidents from going cold.
Read the layer03 · Discipline
Progressive Discipline Tracking: The Sequence That Makes a Write-Up Defensible
How Docu-Coach™ tracks progressive discipline: coaching through final warning as a visible, dated sequence per employee, with PIP drafts and the follow-up queue that keeps each step on time.
Read the layer04 · The file
Personnel File Timelines: Every Employee, One Record, Across Every Location
How Docu-Coach™ keeps personnel files: a per-employee timeline of incidents, coaching, write-ups, and PIPs across locations, with follow-up queues and exports for claims and audits.
Read the layerHow the layers connect
The capture creates the record. The tracking makes the history visible and the follow-ups current. The discipline sequence keeps each step dated and in order. The timeline is the file that answers the claim, the audit, and the new manager. Each layer depends on the one before it, which is why the capture is the product and the rest is what the capture becomes.
The Docu-Coach™ FACTS Framework
The Docu-Coach™ FACTS Framework helps managers separate observations from assumptions and capture the context they may need later.
F — Facts
What objectively happened?
A — Action
What action did the manager take?
C — Context
When and where did it happen?
T — Talk
What was communicated?
S — Step
What happens next?
FACTS is a Docu-Coach™ methodology for clearer manager notes.
Frequently Asked Questions
What is Docu-Coach™?
Docu-Coach™ is the manager memory system that turns everyday observations into an organized employee history you can actually use. Managers capture incidents, coaching, and write-ups by voice in about ten seconds; the platform turns them into structured, timestamped records on a per-employee timeline. It sits next to your scheduling tool and HRIS, not as a replacement for either.
What does Capture. Remember. Coach™ mean?
Capture. Remember. Coach™ is how Docu-Coach™ works: capture a short observation while it is fresh, remember it as structured employee history, and coach with that context when you prepare the next conversation. The manager remains the decision maker.
Does Docu-Coach™ replace our HRIS or scheduling tool?
No. Scheduling stays in your scheduling tool, and the official employee record stays in your HRIS. Docu-Coach™ holds what happened — incidents, coaching, write-ups, PIPs, and the sequence between them — and exports into the HRIS file when a claim or review needs the complete picture.
How much does it cost and how do we start?
Free for up to 2 people. Manager is $9.98 per month for up to 25 people. Every account starts with a 30-day Manager trial, no card required. Add the people you manage, then open Docu-Coach™ in any phone browser or the iPhone app.